Sonaa Digital Prints collects and uses personal information only to provide quotes, process print jobs, accept payments, arrange delivery, and support customers.
Information we collect
This can include your name, email address, phone number, delivery address, billing details, order specifications, payment status, messages, and artwork files you choose to upload.
How we use information
We use this information to prepare print jobs, contact you about your order, process payments, arrange delivery, provide customer support, and improve our service. We do not sell personal information.
Artwork and files
Artwork is used only to fulfil the related print job. Files may be stored securely on our systems and, when enabled by our administrator, in our connected Google Drive storage for production backup and authorised customer or staff download access.
Payments
Payments are processed by approved payment providers. Sonaa Digital Prints does not store full card or bank credentials on this website.
Cookies and account sessions
We use essential cookies and secure session data to keep you signed in, protect forms, remember your cart or account actions, and operate the website. You can manage cookies through your browser settings.
Sharing information
We share information only with service providers needed to run our business, such as payment processors, delivery partners, hosting providers, and secure file-storage services. They may use the information only to provide their service.
Data retention
We retain order, invoice, payment, and artwork records for as long as reasonably necessary for production, support, accounting, legal obligations, and dispute handling.
Your choices
You may ask us to access, correct, or remove your contact information where legally permitted. To make a request, contact us using the details below.
We are here to help.
Contact Sonaa Digital Prints with privacy questions or requests.